In 2024, around 89 percent of online shoppers said that one of the most important criteria for them when shopping online was an easy payment process. For 72 percent, customer service carried a lot of weight.
How important are the following criteria when shopping online?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Swiss Post. (August 27, 2024). How important are the following criteria when shopping online? [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post. "How important are the following criteria when shopping online?." Chart. August 27, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post. (2024). How important are the following criteria when shopping online?. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post. "How Important Are The following Criteria When Shopping Online?." Statista, Statista Inc., 27 Aug 2024, https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post, How important are the following criteria when shopping online? Statista, https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/ (last visited December 21, 2024)
How important are the following criteria when shopping online? [Graph], Swiss Post, August 27, 2024. [Online]. Available: https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
